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FAQ
You've got intelligent questions and The Captain has semi-clever answers.
Can't find your answer? Please email us at support@captainleisuretees.com

PAYMENT

What Payment Methods Does The Captain Accept?
Visa, Mastercard, Discover and American Express. If you don't have one of these cards, maybe you can hit your friend over the head and take theirs.

***For Your Security, The Captain Does NOT retain any credit card information on his server.

T SHIRT AND HOODIE SPECS

What Quality of Shirt am I Buying Here?
Our Tee Shirts are pre shrunk 100% ringspun cotton *(see exceptions below). They are softer feeling and "fashion cut" which means they're not as boxy as your usual Hanes Beefy tee. When between sizes The Captain always suggests going with the larger size (especially when it's a gift).

*Military Heather Green tees are a 65/35 Polyester/Cotton blend

Our Hoodies aren't super light (what's the point?) and aren't super heavy (feels like you're wearing a mattress)....they're a nice comfortable weight in a 50/50 cotton/polyester blend.

SIZING HELP/CHARTS- GRAB A RULER!

How Do I Know What Size To Order?
Our Men's tees are a little more fitted (not as boxy) than your average tee and although they are pre-shrunk, they will shrink a little bit over time. So if you are between sizes, go for the larger size.

Our Babydoll Women's tees run small! BE SURE to check the sizing chart before ordering. They are a contoured, stretchier, soft cotton. The body of this shirt tapers in at the waist and back out at the hips.

The Captain suggests you grab one of your favorite tees. Lay it flat on a table and measure the length and width and compare it to the sizing charts below. If purchasing for somebody else, steal one of theirs to measure. If you don’t have access to their closet and you’re already on parole for breaking and entering, you’re going to have to guess the best you can. The Captain always suggests erring on the larger side. Nobody likes to feel like a sausage!

Lay shirt flat on table to measure
Can't decide? Go for the larger size.

Lay shirt flat on table to measure
Can't decide? Go for the larger size.

Lay shirt flat on table to measure
Can't decide? Go for the larger size.

Lay shirt flat on table to measure
Can't decide? Go for the larger size.

SHIPPING INFORMATION:

How Soon Am I Gonna Be Sporting My Funny T-Shirt?
Shirts ship within 4 business days of when you place your order (usually sooner).
For Domestic & International Shipping Rates and Delivery Time CLICK HERE

Do You Ship To APO/FPO Addresses?
Of course. Because The Captain ships via the United States Postal Service, customers shipping to APO or FPO addresses should put the United States as their country and use domestic shipping options and rates.

Do You Offer International Shipping?
Yes, The Captain ships internationally. You should see your location available as you checkout. If you don't see your location, please email The Captain at support@captainleisuretees.com with what you'd like to order, the address you're shipping to and how quickly you'd like your order, and he'll get back to you ASAP with available shipping rates.
*** Please Note ***
Based on your location and order size, your order might be subject to import taxes imposed by the country of delivery. These import taxes are not covered by the postage charge on your order with Captain Leisure Tees. You will be required to pay them to receive your package. Check with your local customs office for more info before ordering.

ISSUES WITH DELIVERED OR PENDING ORDERS

I Received The Wrong Shirt or a Defective Shirt. What Do I Do?
First off, The Captain apologizes for the inconvenience. Please email support@captainleisuretees.com with your order number and what is wrong and he’ll take care of it right away.

How Do I Exchange A Shirt?
Unwashed and unworn shirts can be exchanged within 30 days of delivery. Please see the bottom of your packing slip for details. Don’t have your packing slip anymore? Email The Captain at support@captainleisuretees.com and he’ll get you details you need.

Can I Make A Change To An Order I Already Placed?
Maybe. It depends on how far through the system your order is. Email The Captain ASAP at support@captainleisuretees.com . In the subject line put “Order Change Request” and include the following information: Your order number (if you have it), the name you used when ordering, the email address you used to place the order and what you would like to change. He’ll get back to you and let you know what he can do.

Why Didn’t I Receive A Confirmation Email?
Probably because it got caught in your spam filter. Check your spam folder. Still can’t find it? Email The Captain at support@captainleisuretees.com and he’ll confirm for you that he received the order.

WHOLESALE INFORMATION

Do You Sell Wholesale?
Yes. That is after all how The Captain got into this game in the first place. Email him at support@captainleisuretees.com. In the subject line put “Wholesale Inquiry” Include your name, the store you are purchasing for and what you’re interested in. He’ll get in touch with you.

OTHER QUESTIONS

I Have A Funny Tee Shirt Idea. How Can I Submit It To The Captain?
Feel free to send in any ideas you have using the Contact Us form. Be sure in the comments section to clearly state at the top “Tee Shirt Submissions.” If he decides to use one of your ideas you’ll receive your shirt for free in addition to a promo code good for any shirt on the site.

Are You Hiring Tee Shirt Designers?
Not really. However, if he sees your designs and loves your style, well then…maybe. So, feel free to send in a few of your favorite designs, drawings, sketches, doodles, etc. Send them to support@captainleisuretees.com and clearly state in the subject line: Design Submissions. Send jpegs resized to under 100K each and limit it to your 5 favorite. If he’s interested he’ll get in touch with you.
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